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Support

Help, in orbit.

Installation guidance, licensing, compatibility, troubleshooting and a way to reach us — everything for EURES AI Applicant in one place.

Installation

EURES AI Applicant is a Windows desktop application sold through Gumroad. The detailed, authoritative instructions are the ones delivered with the product.

  1. Purchase on Gumroad

    Use the official Gumroad page. Keep your receipt email.

  2. Download the application

    Download the files provided with your purchase from your Gumroad receipt or library.

  3. Follow the product instructions

    Use the setup instructions included with the product. They take precedence over any general guidance on this website.

  4. Prepare local AI (if you use it)

    Local AI features integrate with Ollama. Check the product instructions for how it should be set up.

Activation & licensing

Licence terms and any activation steps are defined by the publisher and described in the materials delivered with your purchase.

Activation methodto be confirmed by publisher
Number of devicesto be confirmed by publisher
Transfers & reinstallsto be confirmed by publisher
Updatesto be confirmed by publisher

We do not publish licensing details here until they are verified. See the Terms (draft).

Windows compatibility

Operating systemWindows desktop
Local AIIntegrates with Ollama
Supported Windows versionsto be confirmed by publisher
Minimum hardwareto be confirmed by publisher
macOS / Linuxto be confirmed by publisher

We will not state specifications that have not been verified.

Troubleshooting

I can’t find my download

Open your Gumroad purchase receipt email, or sign in to the Gumroad account used for the purchase and open your library.

The application doesn’t start

Restart your PC and try again. Confirm you are on a Windows desktop computer, and re-read the setup instructions delivered with the product.

Local AI features don’t respond

These features integrate with Ollama. Check that Ollama is installed and running as described in the product instructions.

I still need help

Use the request builder below to prepare a clear message, then send it using the contact options.

FAQ

Is this a subscription?

No. It is a one-time purchase of $147 USD.

Do you guarantee a job?

No. We cannot guarantee interviews, offers or employment.

Where do I buy?

Only on the official Gumroad page.

How fast will I get a reply?

We do not publish response-time guarantees.

Contact

Email

The support address is not published yet. In the meantime, use the contact options on your Gumroad receipt.

Support request builder

Prepare a clear message. Do not include passwords or payment details.

Open in email app

“Open in email app” becomes available once the support address is configured.